Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Great location
Well-furnished rooms
Cigarette smoke odor
Lack of high-power hair dryer
7.6/10
Very good
Rooms
7.9
Location
8.7
Service
7.1
Dining
6.4
Guest reviews
7.6/10
based on 9 reviews
8.6
8.6/10based on 4490 reviews
Nelson
United States of America,
May
2024
6.8/10
My stay at the hotel was a mix of positives and negatives. The rooms, although quite dusty initially, ended up being spacious with a large living and study area, alongside a nice bedroom. The hotel staff was welcoming and friendly, but there was an unfortunate incident of rudeness and neglect on a Christmas Eve. The location was convenient with easy access to public transport, but lacked dining options within the hotel premises. The dining experience offered a wide range of food, but it fell short compared to other hotels. Overall, a decent stay with some room for improvement.
Rooms
7.0
The rooms were initially quite dusty, not ideal for someone with mild asthma. However, after insisting with the staff, I was allocated a huge room with a large living and study area and a nice bedroom.
Service
6.0
The staff was a mix of very welcoming, helpful, and friendly individuals, but unfortunately, there was an incident of rudeness and ignoring guests on a Christmas Eve.
Location
8.0
The hotel's location was very good for me, being so close to a U-Bahn station and offering perfect public transport connections to the center. However, there were limited eating options or activities within the immediate vicinity.
Dining
7.0
The dining experience provided a wide range of food, but it didn't reach the level of excellence I have experienced at other hotels of the same category.
Facilities
6.0
The hotel lacked on-site dining options and activities, but it did have a supermarket nearby for convenience.
Katherine
United States of America,
April
2024
8.2/10
I had a mixed experience at the hotel. The rooms were spacious and clean, ideal for two guests. However, the inability to regulate the room temperature was a downside. Nonetheless, the cleanliness, size, and quiet ambiance were commendable.
Rooms
9.0
The rooms were very clean, large enough, and quiet.
Service
8.0
Location
8.0
The location was great, easy to find by car, and convenient for exploring Vienna with the nearby U station.
Dining
7.0
The dining experience was good, but there was a need for a better system during the buffet service to avoid premature clearing of tables.
Facilities
9.0
The facilities were well-maintained and offered a relaxing atmosphere.
Lionel
United Kingdom,
February
2024
7.4/10
I was pleasantly surprised by the hotel's fantastic location near Vienna's Subway and the Prater amusement park. The rooms were well-furnished and spacious, creating a comfortable stay. However, the strong cigarette smoke odor was off-putting when opening the window, and the lack of a high-power hair dryer was a letdown.
Rooms
8.0
The rooms were fantastic - great bedroom and separate huge lounge/diner, all well furnished.
Service
6.0
The service staff were kind and helpful, providing guidance on public transportation. However, they seemed unprofessional and made errors with bookings and payments.
Location
9.0
The hotel is conveniently located just 100 meters from Krieau metro station, making it easy to reach the city center in just 20 minutes. It's situated in a quiet area, perfect for a peaceful stay.
Dining
7.0
The dining experience was lovely at the beautiful Greek restaurant, but the prices were on the higher side.
Facilities
7.0
The hotel offered useful facilities like room service, dry cleaning, and laundry services.
Great location
Cigarette smoke odor
Jeffrey
United States of America,
January
2024
8.2/10
My stay at the hotel was excellent! The room was very clean and super comfy, and I especially liked that I could leave a well-legible message for the next guest. The hotel is comfortable, spacious, quiet, well-equipped, and everything is nice and clean. The hotel corridor was nicely carpeted, adding to the cozy atmosphere.
Rooms
9.0
The room was very clean and super comfy with all the necessary amenities. The special glazing made it quiet and relaxing. A nice touch leaving a message for the next guest.
Service
9.0
The staff were nice, very helpful, and attentive to all my needs. It was great to have a manager come personally to ensure everything was satisfactory.
Location
9.0
The hotel's location was fantastic, easy to find by car, and conveniently located next to the subway station, making it a breeze to explore Vienna. It's perfect for attending a congress and not too far from the city center.
Dining
6.0
The dining experience was somewhat disappointing, especially considering the price. The buffet at 22 euros per person was a bit steep, and the lack of continental options for a healthier choice was a downside.
Facilities
8.0
The hotel had all the necessary facilities for a comfortable stay, and everything was well-maintained and functional.
Frances
United States of America,
November
2023
7.8/10
My stay at the hotel was top-notch - the rooms were big, clean, and perfectly located, although it was a bit too warm and early in the morning. The service, although generally helpful, lacked clear explanations on certain matters. The location was superb, close to the city center and convenient for transportation. The dining options, while looking appetizing, were just average. Overall, a great choice with minor drawbacks.
Rooms
8.0
The rooms were spacious, clean, and equipped with all the necessary amenities. However, the temperature was a bit hard to regulate early in the morning.
Service
7.0
The staff was friendly and generally helpful, making my stay enjoyable. However, there was some lack of clarity in explaining certain aspects like the deposit.
Location
9.0
The location of the hotel was perfect, just a stone's throw away from the city center, near the metro, and surrounded by shops and restaurants.
Dining
6.0
The dining experience, while promising in appearance, was rather ordinary and did not exceed expectations.
Facilities
9.0
The facilities were modern and bright, offering everything I needed during my stay.
Clean Rooms
Room Temperature
Laurence
United Kingdom,
October
2023
7.6/10
My stay at the hotel was really pleasant overall. The room I was assigned was quite big and clean, meeting the Marriott standards. The bed was very comfortable, and there was more than enough wardrobe space. The service was good, although I had to wait for another day to speak to different staff members. The location was perfect for me, as it was nearby university and office buildings. The dining experience was a bit expensive, but the food was simple yet very well made. Overall, a great stay with a few minor hiccups here and there.
Rooms
8.0
The room assigned to me was quite big and clean, meeting the Marriot standards. The bed was very comfortable, and there was more than enough wardrobe space.
Service
7.0
The staff was polite but not very communicative. However, they were very helpful and friendly during my stay.
Location
9.0
The hotel's location was great, in a quiet area very close to the subway station, making it easy to get around. Perfect for business or congress events with easy access to the city center.
Dining
6.0
The dining options were a bit expensive, but the food quality was good overall. Could use more variety for the price.
Facilities
8.0
The hotel facilities were sufficient for my needs during the stay.
clean
expensive dining
Norman
United Kingdom,
August
2023
7.8/10
The hotel's location near the metro station is great for exploring Vienna easily, but the rooms can have a strong cigarette smoke odor. The staff is friendly and helpful, but service could be more attentive to room amenities. The breakfast offers a good variety, though slightly pricey. Overall, a convenient and pleasant stay with a few drawbacks.
Rooms
7.0
The rooms were comfortable and spacious, but some may have a cigarette smoke smell when opening the window.
Service
8.0
The staff were welcoming and provided useful guidance for getting around the city, but room service could be more attentive to restocking items.
Location
9.0
The hotel's proximity to the U-Bahn station and attractions like Ernst-Happel Stadium make it a great choice for travelers.
Dining
7.0
The breakfast spread was delicious with a nice selection, though slightly on the expensive side.
Facilities
8.0
The hotel offers standard facilities and amenities suitable for a comfortable stay.
John
United Kingdom,
July
2023
7.4/10
The hotel offers clean and comfortable rooms, with friendly and attentive staff. Although the dining options could be improved, the overall experience is enhanced by the well-maintained pool area. The price is reasonable, but some additional services may come at an extra cost.
Rooms
8.0
The room was great, clean, well-equipped, and very comfortable with 2 twin beds.
Service
7.0
The staff was prepared, attentive, and very polite, although some issues were not quickly resolved.
Location
9.0
The hotel is easily accessible via metro and bus, with a quiet setting and close proximity to Prater attractions.
Dining
6.0
The dining was acceptable but slightly overpriced for the quality, especially the buffet options.
Facilities
7.0
The hotel offers standard facilities with room service, laundry, and shops to meet basic needs.
Percy
United Kingdom,
April
2023
6.8/10
My stay at the hotel was a mixed experience. The rooms were luxurious and spacious, but the TV channels were limited. The service was polite overall, but some staff members lacked friendliness. The location was convenient, close to the metro, but not in central Vienna. The dining options were acceptable but not exceptional. The facilities met basic needs but nothing stood out.
Rooms
7.0
The rooms were large and oozed luxury, but the available TV channels were limited.
Service
6.0
Overall, the service was professional and polite, but some staff members lacked friendliness.
Location
8.0
The hotel is conveniently close to the metro station but not in central Vienna.
Dining
6.0
The dining options were acceptable but not exceptional.
Facilities
7.0
The facilities met basic needs but nothing stood out.